Payments, Promotions & Gift Cards
Payment methods, discounts, and gift card usage.
- What payment methods do you offer?You can pay by Visa, Mastercard or American Express, Instant EFT via Yoco, or Payflex in f...
- How do I go about applying a coupon or discount code?Enter your discount code, voucher or gift card in the field on the right during checkout.
- How does Payflex work?Payflex lets eligible shoppers pay 25% at checkout and the balance over 6 weeks at 0% inte...
- Can I split payments?Yes. Payflex lets you split your payment into 4 instalments, paid every 2 weeks.
- My card has been declined. What should I do?Check that your card is enabled for online purchases and has enough funds.
- Is my credit card information safe on your website?Yes. Your payment details are processed securely using SSL encryption.
- Do you keep my payment information for future use?No. JUCE does not store your credit card information, so you need to enter your card detai...
- Are there any restrictions on international payments for perfumes?You can pay internationally for JUCE perfumes, but your card provider may add bank fees or...
- Do you offer any payment options for bulk perfume orders or wholesale?JUCE offers payment options for bulk perfume and wholesale orders.
- My bank sent me a payment notification but the gateway shows my payment as unsuccessful. What happened?A bank notification can arrive before payment processing is complete.
- How can I purchase or send a gift card to someone?Buy or send a JUCE Gift Card here: https://juce.co.za/products/gift-card.
- How do I redeem a gift card?Enter the gift card code from your email in the gift card field on the right during checko...
- Can I use Store Credit (rewards) to buy a gift card?Yes, you can use Store Credit from rewards to buy a gift card worth R500 or more.
- Where can I see my gift card balance?Open the email with your gift card details and select “View Gift Card” to see your remaini...
- Does my gift card expire?JUCE gift cards expire two years after the purchase date.
- Can I personalise my gift card?Yes. You can personalise your gift card’s design, recipient and message, then schedule it...
- Can I send a gift card to someone on a specific date?Yes. You can schedule a gift card for a date you choose by selecting a design, adding the...
- Can I return or exchange items I bought using a gift card?Yes. Products bought using a JUCE gift card are eligible for return or exchange.
- Can I use multiple coupon codes or gift cards at the same time?Some coupon codes can be used together, depending on the promotion and its conditions.
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