Rewards & Store Credit
Earn, redeem, and use store credit in our rewards program.
- What is the value or conversion rate of store credit earned through the rewards program?Earn 3% of every purchase back in JUCE store credit.
- Can I make partial payment with store credit?Yes. You can use JUCE store credit to pay part of your purchase, and it can also cover del...
- Can I combine store credit with other payment methods when buying perfumes?Yes. You can combine JUCE store credit with other payment methods, including debit or cred...
- Are there any restrictions or exclusions on using store credit for certain perfume products?No. JUCE store credit can be used on all products, including Gift Cards.
- How do I earn rewards (store credit)?Earn 3% back in store credit on every purchase, plus R10 in credit for each product review...
- How can I use my store credit?Apply your store credit from the dropdown above “Continue to Checkout” in your bag.
- How do I check my store credit balance?Sign in at https://juce.co.za/account to view your store credit balance and history.
- Do my rewards expire?Earned JUCE store credit expires six months after allocation.
- Can my store credit balance be used for delivery?Yes. Your JUCE store credit can be used towards delivery charges and applies to the total...
- Is it possible to transfer or gift my store credit to someone else?Store credit cannot be transferred or gifted.
- Can I convert my store credit into real money?No. JUCE store credit cannot be converted into cash and has no real-world value outside th...
- What are some additional ways of earning store credit?Earn extra store credit through promotional events, and get R10 for every product review y...
- What should I do if I can't see my store credit or if there's an issue with my rewards account?If your store credit is missing or your rewards account has an error, use the live chat at...
- If I return or exchange a product, what happens to my store credit?Your store credit stays based on the original purchase.
- Can I earn store credit for referring friends or family to buy products from your online store?JUCE does not offer store credit for referrals.
- What if I have questions or need help with my store credit rewards account?Click the chat bubble in the bottom-left corner of the JUCE website to ask our 24/7 suppor...
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