JUCEHelp centre

Do you offer cash refunds?

Yes. Cash refunds must be requested within 7 days of receipt, with the mailer bag and all contents sealed. Otherwise, you can only receive store credit or an exchange.

If you require a cash refund (not credit), it needs to be issued within 7 days of receipt, and the mailer bag and all contents need to be sealed. If not, you will not be eligible for a cash refund and only a store credit refund or exchange.

Last updated 2026-08-22

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